One of the challenges for many organizations is figuring out what changes to focus on next for their website or web application. Do you have a process for doing this? If not, here is how you can get started in three steps.

Remember the last time you walked into a well-designed store. It has a certain feeling, doesn't it? Wouldn't you want your nonprofit to elicit feelings in the same way that a thoughtful retail experience feels like?

What’s the most critical part of good design? Having the right conversation before you start. Our founder Michelle Perreault shares what goes into a great design kick-off meeting.