One of the challenges for many organizations is figuring out what changes to focus on next for their website or web application. Do you have a process for doing this? If not, here is how you can get started in three steps.

Remember the last time you walked into a well-designed store. It has a certain feeling, doesn't it? Wouldn't you want your nonprofit to elicit feelings in the same way that a thoughtful retail experience feels like?

Creativity is two-way. We work hard to create designs that address your goals, but you also have to work hard to give helpful feedback throughout the process. This article shares tips on how to give helpful feedback to get the designs you need.